How to download WhatsApp Business on a PC?

Today, more companies are using instant messaging channels on their computers, replacing cellphones as the best suitable option for customer service.

Many small business owners are looking for ways to save money and time. Having WhatsApp on their computer can save a lot of hassle when it comes to sales. So how can you download WhatsApp Business on a PC?

Distinguishing between the two professional versions of WhatsApp

After (almost) banishing text messages to oblivion with its mobile instant messaging, WhatsApp Inc. entered the corporate world in 2018. So a little less than four years ago, Mark Zuckerberg's firm (who bought WhatsApp in 2014) launched two new business messaging services to complement WhatsApp Messenger, originally dedicated to private users:

• WhatsApp Business.
• WhatsApp Business API.

The WhatsApp Business app:

You can download the WhatsApp Business app for free on the Play Store (Android) and the App Store (iOS). This is the basic WhatsApp Business version, aimed at the following audience:

• Freelancers.
• Small businesses.
• Companies that only exchange about 20 messages with their customers per day.

Downloading WhatsApp for Business will allow you to create a professional profile, send automated messages, set up quick replies and organize conversations by topic. However, WhatsApp Business has several shortcomings:

• Mailing lists are limited to 256 contacts.
• Limited automation possiblities.
• WhatsApp Web (see below). You will need a business phone number to create an account, if you haven't already.
• The app can only be integrated with your website. It is impossible to link it to a CRM, to your Instagram stories, to an email campaign, etc.

All about WhatsApp Business API

The WhatsApp Business API is the most advanced business solution offered by WhatsApp. It is designed for corporate customer services of small and medium-sized businesses to multinational corporations. The WhatsApp Business API can easily be used on mobile, tablet, and computer devices, without the need for a web browser. It is also compatible with Windows, Mac OS, and GNU/Linux (under a free license). The API scores high points for both your customer service and business performance:

• No limitation in mailing lists.
• A WhatsApp button embedded in your website, but also Instagram stories, text messages, email campaigns, email signature, CRM, etc.
• Possibility to create a functional Chatbot without any coding.
• The API does not require a phone to operate.

How to download the WhatsApp Business API on a PC ?

Many businesses want to use WhatsApp Business on a computer, for obvious reasons of convenience. You can use WhatsApp Business on a computer. The bad news is that you'll need to have your phone at hand.

A download only available via android or iOS
To download WhatsApp Business on PC, you will first have to install the app on your mobile phone, via Android or iOS. Then you will scan a QR code to transfer your screen to PC.

Steps to get WhatsApp on your PC

• First of all, open the WhatsApp Business app on your phone. If you don't have it yet, you can go to the Play Store or App Store. Search for "WhatsApp Business" and click on "Download WhatsApp".
• Secondly, click on the three vertical dots on the top right corner of your application.
• Then click on "WhatsApp Web".
• Now go to this URL from your computer: https://web.whatsapp.com/
• Finally, take a picture of the QR code displayed on your computer screen with your smartphone.

How to install WhatsApp Business API on a PC?

Unlike the app, the WhatsApp Business API can be used from any device you want. It can be your computer, your smartphone, or your tablet. You can also use the same business account on multiple devices at the same time, which makes it easier for customer service teams.

Things to know
One of the main differences between the two versions of WhatsApp Business API is the ability to manage and download it to your PC. It's up to companies to make the right choice in order to better manage their customers' messaging requests.

Download the WhatsApp Business API version on your PC

To manage the use of the API and ensure its security, WhatsApp has entrusted its implementation to handpicked partners. ChayAll is one of them. In fact, we manage the entire process, from collecting your company's information to deploying the API, including interactions with Facebook, which owns the API. So, within a few days, you will be able to interact with your customers and use the full marketing potential of the WhatsApp Business API on your computer! How to get started?

Features and apps offered by ChayAll

Why stop in the middle of the road? ChayAll has designed an all-in-one messaging tool that integrates the most popular instant messaging channels within your website, in just a few clicks! We offer a free version that allows you to discover the full potential of messaging and boost your business performance.

You will be able to integrate:

• WhatsApp Business API;
• Facebook Messenger (1.3 billion users)
• Instagram DMs (1 billion users)
• Apple Business Messages (1.3 billion users via iMessage)
• Google’s Business Messages, the messaging system that delivers leads from Google's search engine, but also Google Maps and Google My Business
• A Live Chat tool.

The advantage? Setup and management of all these apps are done on a single platform. Activate or deactivate the apps according to your company's needs. Our software also offers many features that you can discover here!