Why use a virtual phone number? What exactly is a virtual WhatsApp Business number? How and why should I get one? ChayAll tells you everything you need to know about virtual phone numbers.
There was a time when each phone number was attached to a specific line. This line came directly from the phone operator and was physically connected to the destination (home or office) by wiring. Thus, all calls destined to this phone number could only be sent to this specific destination. In the case of a business phone number, the company had a PBX phone system to manage call routing, extensions, voice mails, etc.
It all sounds pretty vintage, right? Today, in the age of Android or iOS, these physical constraints and limitations can easily be lifted by a virtual number. In France, virtual phone numbers usually start with 01, 02, 03 up to 09. By extension, a virtual WhatsApp Business number is simply a number, directly associated with your WhatsApp Business account... which brings us to the next question...
Get your virtual WhatsApp Business number directly from ChayAll. Because it's not linked to a physical phone line, the virtual phone number can redirect calls to any device you wish:
Virtual phone numbers are particularly popular within call centers and companies that operate internationally. Buying a virtual number is much cheaper than multiplying local phone subscriptions. In addition, virtual phone numbers offer enhanced voice greeting features. For example, you can set up on-hold messages in the language of your choice and choose the key combinations you wish in order to reach the right person! This type of service is easier to set up. Finally, virtual phone numbers are an excellent way to evaluate the return on investment of a marketing campaign (call tracking).
First, get your virtual phone number. Then follow these steps to use it on the WhatsApp Business App:
Unlike the app, the WhatsApp Business API requires the use of an authorized WhatsApp partner like ChayAll. First, let's remember that this version has a lot of advantages.
We take care of everything! From gathering your company's information to implementing the solution. We also manage the exchanges with Facebook, the owner of WhatsApp. So you don't necessarily need a phone number attached to a physical line or a SIM card. We provide you with a virtual WhatsApp Business API number to make everything easier.
ChayAll doesn't just provide you with virtual phone numbers. We are also here to make your customer service a sales and satisfaction generator! Indeed, we offer you our all-in-one solution, integrating the most common instant messaging channels within your website. Your customers will be able to bypass phone support, emails, and forms to contact you. Here is the list of applications:
ChayAll platform to manage all your applications in a single place. Just download the ChayAll plugin to embed our tool into your WordPress website or PrestaShop online store. Of course, you can use it with a virtual WhatsApp phone number. Up to you now!