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What you always wanted to know about WhatsApp Business

Written by 
xoconseil
3 minutes
16/10/2020

Welcome to ChayAll’s FAQ concerning WhatsApp! Discover tips, tricks and advice on how to make the most of instant messaging, improve customer experience and win sales!

Installation, setup, usage, and benefits, in this FAQ you will find answers to all the questions you have about the WhatsApp Business API for your business, trade, or startup. Our team will look into all your questions!

Why is the WhatsApp Business API so successful ?

It offers a convenient communication channel for customers, an excellent open rate of sent messages and allows information-rich communication... Discover all the benefits of instant messaging.

whatsapp business for website FAQ
greater customer

What are the benefits of WhatsApp Business for my business?

Therefore, WhatsApp Business provides a richer customer experience and greater customer commitment for all sorts of businesses. Its options offer many possibilities for businesses. Discover them all here!

Why use it in my customer relationship ?

WhatsApp Business has a higher reach on smartphones and is useful for sending notifications or engaging in two-way conversations. In other words, these are just a few good reasons for using WhatsApp Business and immediately improving your customers’ experience.

How can it keep me connected with my customers?

For instance, ChayAll offers tips and tricks on how to integrate a WhatsApp contact icon on your website in 3 minutes and on how to associate WhatsApp with your other instant messaging channels.

How can I integrate a it into my website, app or email campaign

The WhatsApp Business API can be linked to Facebook. You can also embed the WhatsApp Business API into your Instagram page or offer the WhatsApp Business API after a canceled phone appointment directly via a text message… ChayAll gives you all the best tips to get the most out of your instant messaging channels.

How does the WhatsApp Business API work ?

In this article, we will explain the 2 types of messages that can be set up through WhatsApp Business API and the features and advantages of each: Messaging sessions and Template Messaging or notifications.

What are the differences between WhatsApp Business App and WhatsApp Business API?

whatsapp business for website FAQ

If you are a small business or a retail store with only about 10 contacts per day, therefore your needs are not the same as a bigger business or a large corporation. ChayAll will explain to you the advantages of both solutions.

How can it work for tourism ?

WhatsApp Inform allows customers to be informed of flight delays, order room service, contact the front desk, and more. Therefore, the benefits of an automated messaging system are numerous in the hospitality, tourism, and airline industries. Discover them all with us!

What are the advantages of the WhatsApp Business API for retail?

In conclusion, with ChayAll you can Recommend products, make sales, increase your customer loyalty, inform your customers in real-time about where their order is at, etc. WhatsApp Business offers benefits for Retail that ChayAll reviews for you.

With ChayAll, combine the WhatsApp Business API with your other instant messaging channels and never miss a sale! For instance, Messenger, Apple Business Chat, Google Business Messages, Live Chat, and Instagram, in addition to providing you with a comprehensive WhatsApp Business API FAQ, our multi-channel platform gives you the ability to combine the WhatsApp Business API with other instant messaging channels on a single platform.

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Written by
xoconseil
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